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200 New Themed LogosRate This Post:
We’re testing a new concept to solve a problem that can’t easily be solved: EzineArticles has ~100k expert authors who know and understand what EzineArticles is, but in any given day, we’ll have 100k users before the sun rises who don’t know or understand what EzineArticles is? ie: We don’t have a very consumer-friendly facing brand that encourages repeat visits or brand loyalty by way of the EzineArticles name. So we came up with this ambitious idea to theme-up all 569 categories with an EzineArticles logo that included elements of the niche that those articles will be found in. This way a user might perceive that the logo and the theme match visually…and perhaps they may even start to think of EzineArticles as an online magaZINE for the niche they are viewing articles on. Some examples include:
Viewing EzineArticles At WorkRate This Post:
If you’re one of the few unlucky folks who try to view EzineArticles.com at work, and get this blocked message: There is a work around! It’s called a Proxy service…or you could just call your boss/IT department and ask them to stop treating you like you need web surfing supervision. Resource: Websense Web Filtering - Does It Really Increase Productivity?
Happy Cinco De MayoRate This Post:
I was just in the SF/SJ Bay area last week and it seems like this event is a major fiesta celebration with Latino rock bands and plenty of Mexican food dishes to taste test. For us here in Wisconsin, we’ll enjoy some Margarita’s, Tequila shots, Daiquiris, or Cervezas (beer) with chips & salsa. Resources to catch you up on what Cinco De Mayo is about:
EzineArticles Factoid: 86 of our Expert Authors are from Mexico. Do you celebrate Cinco De Mayo and if so, what do you do?
More ExpansionRate This Post:
The room in the photo was our office supplies & marketing staging area where we assembled our EzineArticles Platinum mug care packages. We rented a storage shed down the road to house all of our mug supplies and empty Dell boxes. Our Accounting Manager took one of the office supply cabinets and our Managing Editor took another in her office. Instant new office for hires #29, #30, #31 and #32. In our local North East Wisconsin job economy (“Silicon Cheese Valley” I like to call it), we’ve had a steady stream of quality job applicants. The plus side to our area is that housing is very affordable ($800 USD a month gets you either a mortgage on a new home or rent on a 2 bedroom, 2 bath, 2 stall enclosed garage home), most have a (4) year college degree, pretty good work ethic; and the downside is that we end up having to teach or train new developer applicants on our platform vs. finding pre-trained talent and the lack of proximity to Silicon Valley is less than ideal.
USA Presidential Candidates Content Face-OffRate This Post:
We thought it would be fun to see who’s winning in terms of article content submitted to EzineArticles.com to date that mentions the candidate. Sorted by alphabetical order: Hillary Clinton
John McCain
Barack Obama
EzineArticles BuzzRate This Post:
Any suggestions for how we could better display & aggregate the buzz that is generated by EzineArticles members, fans and friends?
Send To Friends - 900k Pages RemovedRate This Post:
To use this new feature: Just click on any article and click on the “SEND TO FRIEND” tool within the Article Tools located in the upper right corner of all articles. Why this feature rocks:
You like?
Google Secret: filetype:pdfRate This Post:
Next time you’re surfing Google, try this: Search for your keyword or keyphrase and then add “filetype:pdf“.
Essentially, it shows you all results that are in a PDF file type. Reason why this rocks: Many awesome whitepapers are in PDF form only and viewing a PDF file in HTML extrapolation doesn’t always look right. Examples:
Ask Christopher Knight DayRate This Post:
I’m unable to respond to everyone who writes me directly, but here are a handful of common questions asked in the last few weeks: Mark writes:
Chris Knight Responds:
D writes:
Chris Knight Responds:
James writes:
Chris Knight Responds:
A ‘different’ James writes:
Chris Knight Responds:
Samantha writes:
Chris Knight Responds:
TB writes:
Chris Knight Responds:
Eduard writes:
Chris Knight Responds:
Gentle Note/Request: Please don’t use the AskChristopherKnight.com site to ask member support questions. I’m the last resort after our team has failed you. Most members seem to contact our support team and then me redundantly and it creates more work to sort through the questions to get fast/accurate answers back.
Public Member Support vs. PrivateRate This Post:
Right now, 100% of member support is handled privately. It is the right way to do it as this protects the privacy of our members and allows members & users to ask us questions without fear of the public finding out that they asked or reported an issue. However, that level of privacy and intimate 1:1 support has a price: Slow response for members + Increased labor load for us. As of this morning, we’re 921 member and user email support tickets behind….and that number is climbing daily despite us throwing more labor at getting answers to member and user questions. We’re 5-6 days behind in responding to emails vs. our target of next business day response for all queries. Idea: I wanted to float a concept that I’ve seen catching on in other venues for member/user support that might help us and our members help each other faster:
Upsides/Downsides? Your thoughts?
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