Quick Steps to Resubmitting an Article

The right way to handle a rejected article.

Before publication, we put all articles through the review process of two different human editors. When an article doesn’t pass review, an email is sent notifying you that your article has been placed in Problem Status.

When that happens, the most important thing you can do is not panic. It’s not the end of the world, and most of the time any issues can be fixed in a matter of minutes.

Nonetheless, there’s a right way and a wrong way to handle rejected articles. This video will walk you through the steps you should use if it happens to you.

Downloadable Versions:
WMV Format     MOV Format     MV4 Format     MP3 Format

Here’s a recap of the steps from the video:

  1. Read the Email – When an article is placed in Problem Status, you’ll be alerted of the problem through email. Read that message completely. In cases where a part of the article is causing the problem, we’ll highlight the problem area in orange for you. Once you have enough information to understand the issue and you know how to change it, you can jump to “Step 5” of this sequence. If not, move to the next step.
     
  2. Check EzineArticles’ Editorial Guidelines – The Problem Status email may reference a specific section of the Editorial Guidelines to help you understand the rules. Visit the section indicated in the email and read through the guidelines. This should give you a better understanding of the rules in place, which will help you revise the article.
     
  3. Check Other EzineArticles Resources – If you’re still unaware of what caused the article to be placed in Problem Status, look to other EzineArticles resources for more clarification. This Blog can be searched by keyword through the search bar on the top of the quick links on the right side of this page. The Top 10 Reasons for Article Rejection and 2 Minute Approval Tips are two video series that may also help.
     
  4. Contact Member Support – If these resources don’t help you resolve the issue, it’s time to consult our Member Support Team. You can get access to Member Support by logging into the Author’s Area and clicking on the Contact link in the upper-right corner of the page. Be as clear as you can about the problem you’re sorting through and give details related to your question, including the article title and number. Once you fill in the fields in the Contact Us page, submit it and wait for a response. We’ll typically get back to you in about 24 hours.
     
  5. Edit the Article – Once you understand the reason why an article was placed in Problem Status, the next step is to edit the article to correct the problem. To do that, login to the Author’s Area, find the article under the Problem Article section and select the Edit button next to the applicable article title. This will bring you to the submission page where you can make the appropriate changes to the article.
     
  6. Resubmit the Article – After you’ve made the changes, the final step is to resubmit the article. Your article will go back through the Editorial Review process. If your article has multiple problems, be sure to correct them all before resubmitting because every time you resubmit your article it will be put back through the review process.

Again, if one of your articles is rejected, don’t panic. Instead, use these steps to walk through the process of resubmitting your article. Also, leave a comment to share your own experiences with the resubmission process.

30 Comments »


1
Donald Yerke writes:

Marc, I wish this were true. As you know, I have a supply of creative articles. Well my wife submitted her first article. It used very descriptive terms, and concepts of motivation to interest the reader.

She received a notice that her account was suspended as the article appeared to be spun. This was as original as an article can be. Following your suggestions the article was still turned down.

This a an informative 700 word article.

What positive comments can you provide on this?

Comment provided January 14, 2011 at 1:28 PM

[Reply]

Donald, I’m sorry to hear that. I’m going to hand this one off to Penny, our Managing Editor. My guess is she’ll contact you privately via email to discuss the situation.

[Reply]

Donald,

We don’t make that decision lightly. We do our research before making that type of determination.

If you could, please have your wife send me an email through her account so that I may address the issue, unless you feel you want to add her name here and I’ll take a look at her account. This is better an issue to be resolved privately.

[Reply]

J M Yerke writes:

THANKS PENNY FOR YOUR CONCERN TO LOOK AT THIS.

IT WILL BE HARD FOR HER TO GET PLATINUM STATUS NOW LIKE I HAVE (With the article fully rejected)

The niche market she is targeting is highly educated, using a 4th grade reading level for writing just will not work.

[Reply]

Your Welcome.

If the error is ours, we own it. It will not stunt growth. I’ll be more than happy to look into it.

[Reply]

2
Alexis writes:

One of my new year resolution was to do 3 articles per week. I then received an email about a challenge for 100 article by april: one article a day. I liked it. I submitted 2 articles, the third one did not go through as the pop up said a similar article already exist in your database.I wondered. I tried to change the wording as i could and resubmitted it. It went through but now my account is suspended without any particular reason. I sent a ticket to ask why,I’m still waiting for the reply.
I know you have a great service. I’m just surprised.

Comment provided January 14, 2011 at 2:00 PM

[Reply]

3
Denise Rutledge writes:

Thanks for the video. You are right. No matter how carefully a writer crafts their work, there will come a day when an article doesn’t go through!

Where the process becomes frustrating is when an article is flagged for “breaking” a rule, when it doesn’t. I’ve been trying to figure out EzineArticles math for months now. I finally gave up.

I’d love to talk to someone “higher up” so I understand the definitions being used by the editorial staff. It would be worth writing an article about, because I’m sure I’m not the only person who has struggled with the issue.

Comment provided January 14, 2011 at 3:14 PM

[Reply]

Denise,

We make every effort in avoiding this. If you have questions, go ahead and ask. I’ll address them here for everyone’s learning, or I will address them privately if need be. :)

[Reply]

Denise Rutledge writes:

The major struggle I have had has been with the rules regarding “self-serving” links and “non-self-serving” links. The last article I submitted that triggered “trouble status” included two links in the article to a website (in the last two paragraphs). I though, “Okay, I understand the rules. I can’t have any links in author’s bio, if the links in the article go to someone’s website.”
I was informed that I could only have “one” self-serving link and was referred to the author’s guidelines. I read there that I could have no more than “two” self-serving links.
I’ve been through the rounds on this issue before, so I just gave up and published the article elsewhere.
I really appreciate the quality you strive to maintain. EzineArticles hasn’t turned into a affiliate marketer’s haven and is a good source for useful information. It’s just been a little frustrating to have the guidelines quoted incorrectly to me repeatedly. If what the editor is quoting is the real policy, then the guidelines need to be “fixed” to match. :)

[Reply]

Denise,

I apologize for any confusion that may have been had during the review of your article.

You can have links in your resource box. In fact, both self-serving links can be in the resource box. Here are some quick reference points regarding the do’s and don’ts on links in your articles:

1. You can include up to 4 links in your article. 2 non self-serving, and 2 self-serving. Typically the non self-serving links are reserved for the article body and the self-serving are reserved for the resource box.

2. No links are allowed in the first 1-3 paragraphs of the article body.

3. You don’t need to include all 4 links. It’s just a guideline and a max number allowed.

4. You can link to another EzineArticles article (of your own) so long as the article is in a series.

5. You can link to your EzineArticles Expert Bio Page.

At times, our editors may have difficulty determining whether or not all your links are self-serving and we may incorrectly reject an article for this. A simple discussion with you will clear that up and we’ll review the article again. I’ll take a peek at your account and address the rest with you privately.

[Reply]

4

Marc,

You are continually helpful, concise and encouraging. These editorial guidelines for resubmission are precise. Twice I’ve had to resubmit because of small issues and your editors told me exactly what had to be corrected.

There is not one other site that I enjoy being connected with more. You are EzineArticles.com is #1 with me.

Kind regards,
Mary Jane Hurley Brant

Comment provided January 14, 2011 at 5:49 PM

[Reply]

5
Patrick Fox writes:

Marc,
Thanks for the tips, and the steps to resolve these types of issues, particularly for those of us, new to submitting articles that find it scary if we make mistakes.

Comment provided January 14, 2011 at 6:57 PM

[Reply]

6
Wendell Ferrell writes:

Please HELP. What is the last big empty box for? I guess I’m to fill in something there. I’m new at this & I don’t know what to write there. Thanks for your help.

Comment provided January 15, 2011 at 3:32 PM

[Reply]

Denise Rutledge writes:

The last big empty box is, as you guessed, the place you type in your comments on the original blog post/article. “Reply” is where you click to comment on someone else’s comment on the original blog post/article.
We were all new at this once. LOL. You’ll get it quickly I’m sure.

[Reply]

7
Thomas writes:

I have been there myself. The best way to guide new ones in mastering article writting. Always appreciate such quality check as i have benefited a lot in applying what you advice.

Comment provided January 15, 2011 at 11:20 PM

[Reply]

8

I always have an idea which of my articles are accepted outright and which may require resubmission.

Comment provided January 16, 2011 at 7:06 PM

[Reply]

9
Joe writes:

The question that comes to my mind is if we have an article, should we put in on both our blog AND on EzineArticles? If so, then does it matter where we put it first? If we put it on our blog 1st then you guys might detect it as being ripped from our own blog.

Comment provided January 16, 2011 at 9:52 PM

[Reply]

Joe, what matters most is that you have exclusive rights to the content and that the author name matches in both your Blog and your submission to EzineArticles. This should prevent the article from being tagged as ripped content. If you want to avoid ANY chance of that happening, then you are correct – submit to EzineArticles first, then post it on your Blog.

[Reply]

10
civas clinic writes:

I want to thank EzineArticles, these tips have really helped us and now we can see our articles submitted.

Comment provided January 17, 2011 at 3:13 AM

[Reply]

11
William writes:

Thanks to the author for providing with this alluring information. In many site there is no option for making change in an approved article. But most of the sites allow to make change in an approved article and update again for republishing.

Comment provided January 17, 2011 at 11:23 PM

[Reply]

12
Rebecca writes:

I’ve had to resubmit a couple of articles and chose to delete some. I’ll re-read the guidelines.

Comment provided January 20, 2011 at 10:19 AM

[Reply]

13
Jonathan Sibley writes:

I am finding it difficult tonhear back from an editor. I have sent two emails asking about a rejected article and am still waiting to hear back.

I imagine that the contact button serves many purposes. Wouldn’t it be more author-friendly to provide a specific way to ask for details on a rejection and to provide a response within a certain amount of time?

In this particular case, i was told that my resource information was too long. It includes 2 links and ms word shows it as having about 100 words. So, I’m not seeing how it doesn’t fit within the published guidelines. It would be great to hear back from someone.

Comment provided January 21, 2011 at 6:58 AM

[Reply]

Jonathan Sibley writes:

Looking back through my emails, I see I did get more specific information about the limit of the resource text being no more than 15% of the article length.

Somehow I had missed this email, and I don’t seen any reference to this limit in the guidelines.

If this is a hard and fast rule, perhaps you could add something similar to the word count boxes that would show an up-to-date ratio of the resource box text to article text?

I am obviously new to EzineArticles and see that there is a bit of a learning curve!

[Reply]

14
laur writes:

Thanks for this video. You are continually helpful, concise and encouraging .I recommend this site for editing articles.

Comment provided January 28, 2011 at 2:25 PM

[Reply]

15
Alan Jones writes:

Many thanks for this clear, concise explanation.

I have falenb foul of the system but on both occassions it was due to an oversight on my part.

The only one that I was a little ‘narked’ about was a lengthy article on a piece of research that included referenced quotes from others in the field.

The references were cited in accordance with Harvard references but, I guess the word count in the specific, referenced and indexed quotes were higher than allowed in your guidelines.

An accusation of plagiarism isn’t the nicest feedback for any author, but it was sorted my account restored even though I decided to ‘pull the arcticle’ which I felt required the ‘quotes’ in order to support the general thesis I was presenting.

It did stop me from contributing for a while whilst the issues were being sorted, but in the end everything is fine and I’m back into the swing of submiting less convolutued or extensive academic style epistles.

Great site

Thanks for the support.

Comment provided February 3, 2011 at 12:59 PM

[Reply]

16
rick writes:

What I find frustrating about the process is that a single rejected article causes a “suspension” of the entire account. Thus, if you submit a batch, several other articles may be hanging because of one that is deemed “questionable”.
It would seem that an account suspension is going a bit overboard, as just not publishing the offending article should be sufficient. I’ve had a couple of articles that just didn’t seem to please the editors no matter what I did. Finally just gave up and deleted them altogether, so other articles I had stacked in the queue would be evaluated. Oddly enough, I find that shorter “fluff” articles that have little real content seem to be approved first pass, while more informational ones that could provide a higher benefit for the reader are flagged. I still haven’t quite figured that out.

Comment provided February 3, 2011 at 2:33 PM

[Reply]

Rick,

Accounts don’t get suspended easily. We take this action very seriously.

We will have a blog post next week dedicated to this very topic but to help you now, here is a quick list of what will get your account suspended. A simple removal of the article in these cases is not sufficient. Follow up next week for more details:

1. Ripped content. You copy/pasted an article that is not yours.
2. Hate content.
3. Invalid author name.
4. Email bouncing.
5. If you have more than one account. We will merge them for you and reinstate but only one account per human is permitted.
6. If your intention was to game us or use us as a vehicle to game or spam someone else.

I hope this helps. If you’d like, I can take a look at your account and handle any outstanding issues with you privately.

[Reply]

rick writes:

Strange… Despite not falling into any of the above categories, every time an article was rejected for any reason, the response was “suspended account”.

In one case, I wrote a series of articles with a title “15 tips” on some topic. The first article began with stating there would be three articles, 5 tips in each article (to keep them from becoming epic length). Though first article was rejected, and account was suspended, apparently without the editor reading the remaining articles in queue.

After several emails, finally found out the title 15 steps was not proper because first article only had 5. Once I finally found out what the problem was, changed the title to “tips” on some topic, and follow on articles to “5 more tips” and “5 additional tips” or some such title series. No other changes to body or the article, just title changes. Still puzzled why this gets me an “account suspension”. It’s happened more than once, so that is why I think the “suspension” word is over used. Perhaps a better response would be “your article is on hold pending action”.

It’s really too bad this happens, because it really puts people off. I wouldn’t be too surprised to have an article on hold now and then, but when every article that isn’t approved on the first pass results in a “suspension” I get real defensive and feel hurt.

As far as ripped/spun content goes (item 1 above), I don’t see how any of the so called “reviews” of products could be on EzineArticles, but they seem to be everywhere. Blatant copy of sales page with no additional or meaningful review. How they somehow fit the guidelines while unique content written from an analytical perspective gets a suspension is a real mystery to me.

[Reply]

Rick,

Unfortunately, this is a consequence of having multiple articles submitted at once containing errors. If all your articles are in queue to be reviewed (let’s say you have 5 submitted awaiting review), that is 10 total editor actions/reviews at a minimum. It also means if we reviewed them all through the normal process, you would receive 5 article rejection emails telling you the same thing.

By suspending your account we are preventing these wasted efforts and additional frustrations. It also allows us to address the problem quickly.

[Reply]

17
Denise Rutledge writes:

Back in another round of frustration. I’m told what the problem is. Think I’ve fixed it exactly as told. Back in trouble status again. Strange how its always seems to be the same person I get into a tangle with. I’ve concluded we just don’t think alike.

Comment provided March 23, 2011 at 7:52 PM

[Reply]

RSS feed for comments on this post.

Leave a comment

Please read our comment policy before commenting.