A new feature to help you get articles through the submission process faster.
Our team of human editors can now highlight problem areas for you. This new highlight feature should quickly answer questions you have about why an article has been placed in problem status.
Just like before, when an article you’ve submitted is placed in problem status, you’ll receive an email notification of the details with a link to fix the article.
Unlike before, the email will also include a copy of the entire article with problem areas highlighted.
This new capability should help you narrow down exactly what part of the article caused it to be placed in problem status.
It’ll also reduce the number of times you’ll need to interact with our Member Support Team because the answers to most of your questions will be in the highlighted portions of text. In turn, this will reduce the time required to get your articles through the approval process.
Here are some things to keep in mind with the highlight feature:
- Articles are placed in problem status if they don’t abide by our Editorial Guidelines. Read the guidelines and keep them in mind while writing and submitting articles. To further avoid roadblocks in the approval process, check out our 2 Minute Approval Tips video series.
- You can jump directly from the problem status email to the article edit page. When you’re in the email, you’re just one click away from the submission page and fixing what needs to be fixed.
- If there are multiple problems, they will be highlighted and color coded so you know what problems go with each highlighted section.
- Currently, the highlight feature is only available for certain problems. In the future, this may be expanded to more.
- There are some problems that can’t be explained in a highlighted section or quick email. If the email requests that you contact Member Support or you are unsure what the problem is, contact us through your Author’s Area.
Note: Only one section of text can be highlighted per problem so our editorial staff can point to the main issues. This also means that changing the highlighted portion won’t guarantee your article’s approval upon resubmission. The highlighted areas are meant to give you an idea of the problems. You’ll still need to revise the entire article for recurring and similar issues.
This new feature should make the approval process smoother and easier to understand. Leave a comment to let us know what you think.