Is Premium Service Right for You?
Looking for a little preferential VIP attention? Then an EzineArticles Premium subscription might be the answer!
Premium Service isn’t for everybody, but if you’re in the top 1% of our membership who wants and needs more than our FREE service can offer, it’s the perfect solution.
With EzineArticles Premium Membership, You Get:
- SPEED: Your articles will go to the front of the line to be reviewed before non-premium level member article submissions. Right now, Premium service submissions are being reviewed in less than 12 hours on average.
- SPEED: Your article submissions will be reviewed by a senior level member of our Editorial team.
- SPEED: Your email questions to our Member Support ticket center will go to the front of the queue for priority response.
- CONTROL: Submit your articles at one time and choose when each will be published with our Scheduled Release feature.
- INTELLIGENCE: Access up to the top 30 keyword/keyphrase traffic search terms used to find your articles.
- CONVENIENCE: Store up to 12 different resource boxes to attach to your articles.
What’s It Cost?
It’s not cheap, but it’s also priced to be nearly inconsequential if you already get a pretty healthy stream of traffic referrals daily from EzineArticles.com.
Think for a moment: How much you pay in advertising? Do you spend $100 a week or more on pay-per-click (PPC) or display advertising? Many do!
Your EzineArticles Premium Membership is literally an “advertising investment” because it ultimately results in faster published articles, quick answers to your questions and laser-targeted data … thanks to extended Traffic Search Terms … all resulting in increased traffic, more leads, enhanced exposure and additional media inquires for you, your business and your brand!
Important Notes About EzineArticles Premium Membership:
A Premium subscription does not guarantee that your article submissions will be accepted. All article submissions must still meet our posted Editorial Guidelines the same as non-premium members. We also reserve the right to deny Premium service to any member at any time for any reason if we feel we’re not a good match. Lastly, being a Premium member will not impact or help your account level upgrades (Basic, Basic Plus or Platinum). The Platinum unlimited article submission level is earned with a history of trust over time and can never be bought. Essentially, Premium service offers no Editorial favor … but does offer speed of article review, member support email priority, expanded insider keyword/keyphrase data and article scheduling power.
Take a few minutes today and ask yourself, “Is a Premium subscription right for me now?” If not, ask yourself again in six months or a year. Eventually, you will probably need to upgrade. We’ll be here when you do. :-)
Let us know your thoughts on a Premium subscription. If you’re not already a Premium Service subscriber … why not? What keeps you from taking that next step in your article marketing efforts?
Not a bad idea. Thanks for the valuable input, Ed. :-)
June 30, 2010 at 3:19 PM[Reply]
No worries, Marc. Also, I may have jumped the gun on my disappointment with the analytics feature, as it has yielded valuable info for at least one of my articles. It’s proven that the analytics tool I’m using to find keywords is valuable.
Also, some of the customer service reps are great and some of them have less-than-stellar interpersonal skills.
If you assigned your best/most experienced reps to answer questions from premium members, THAT WOULD BE A BIG BENEFIT.
Good service is a rarity these days, unfortunately. If premium membership really means a premium level of service, it will probably be worthwhile for a lot of people no matter how many articles they write.
Best, Janna
July 1, 2010 at 7:15 AM[Reply]
Janna,
Our Managing Editor will be commenting shortly…
You’ve made it clear that we should route all Premium membership questions to Sr. Support people on our team as your Premium question that was asked during a time when your account was not Premium, was answered by a front line Support person who was helping with overflow.
Thanks for pointing that out. We’ll get that fixed.
July 1, 2010 at 11:43 AM[Reply]
Wow, it appears I need to write an article about premium membership. :-)
Marc, the refund issue does need to be addressed in a considered fashion. For instance, I was still a basic member when I purchased premium membership. Prior to purchasing it I asked the question, “what happens if I don’t become a Basic Plus or Platinum member,” and I only get to write 3 articles for my subscription fee?
All I got back was a boiler-plate answer, from someone who didn’t know how to answer my question, pointing me to a blog entry saying that premium members are not granted editorial favor.
Fortunately, I was granted Platinum status after I submitted 10 articles but if that hadn’t been the case, I would have been paying for a service EzineArticles was no longer providing. A better answer from the rep would have been, “if you don’t become a Basic Plus or Platinum member” we’ll prorate or refund your fees.
I was willing to gamble that my writing skills would translate into a higher “writer status.” Other people may not feel that way and/or be put off by an unhelpful response from a rep.
It seems that the premium service was designed with Platinum/high-volume members in mind. Premium membership is probably a no-brainer for that crowd,
but I think it could appeal to a much broader audience if certain issues are ironed out.
Best,
Janna
July 1, 2010 at 7:38 AM[Reply]
Premium membership *was* really created for members who already earned Platinum membership… but because it was or is a new service, we didn’t know what the market wanted until we saw for our own eyes…
I agree… we can and will iron out these details to make it appeal to newbie, basic or basic+ level members as well, for different reasons than perhaps our Platinum high-volume members might need.
July 1, 2010 at 11:45 AM[Reply]
Thanks for responding, Christopher. As an aside, another reason people may submit articles initially and then fall of the wagon could be the unrealistic expectations of the “make money fast on the internet crowd.”
Article marketing is promoted as quick and free way to get lots of traffic by almost all online gurus. When money doesn’t materialize quickly, people probably move onto other things.
Just a thought.
Best, Janna
July 2, 2010 at 9:26 AM[Reply]
Janna,
We have systems in place that tell us when you use up your last submission. Within a 12-24 hour window, we are reviewing your account for an upgrade. In this review, we look at quality. Hopefully, this means an upgrade to the Platinum Membership level but it is not always the case.
What our team was trying to communicate was that each membership level is earned and whether you are Premium or not, each level much be achieved through quality written articles. This does not mean we would not provide you with anymore submissions if we could not upgrade you to Platinum. If we could not upgrade your account to offer more submissions because the quality was poor or we were simply not a match for each other, we would refund your Premium subscription.
As for our Member Support team, we have a select few that are trained to assist Premium members in every effort to provide you with the best service. I will bring your feedback to the team and look for improvement opportunities. We appreciate your thoughts.
July 1, 2010 at 11:59 AM[Reply]