Jan Verhoeff writes:

I got an error message when I tried to open the file, Chris. The error says it’s a damaged file. Not sure if others get the same message or not.

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Connie Ragen Green writes:

Ditto – corrupted file

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Christopher M. Knight writes:

I believe you…

What version of Adobe reader are you both using?

I think we’re on v8 but we produced the PDF for version 7.x and higher… as that’s two versions ago.

You can get v9 for free here:
http://www.adobe.com/products/acrobat/readstep2.html

What PDF version should we be producing it for?

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Jodi writes:

The mp3 file also says it’s corrupted and wouldn’t open.

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Jan Verhoeff writes:

My Adobe is 9.0 now…

Jan

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Jan Verhoeff writes:

I forgot to tell you, I was able to listen to the MP3 but not to download it (I know it downloads for me to listen) but there’s a space that offers downloads and it wouldn’t let me do that, or save it, but I could listen.

I’m really (I mean REALLY) technically challenged!

Jan

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Christopher M. Knight writes:

For those having download probs… You can also RIGHT CLICK on any of the above file download links and SAVE TARGET AS or SAVE LINK AS… and that will download the link to your computer.

I haven’t found a problem to fix yet… other than perhaps the way we deliver the files to be downloaded or used.

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Dina writes:

That is SUPERB. But next time I think you should read each tip out loud yourself. It would mesmerize Chris Knight fans.

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Christopher M. Knight writes:

This series was produced by Joanne on our marketing team… She came from the radio industry and her voice talent skills are better than mine. :)

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Angela Chen Shui writes:

I tried b4 the above comments and just tried again: “It does not appear to be a valid archive”. Downloaded the longer gifts fine though…

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