Inactive Member Audit Results

A week ago, we began a segmented email campaign to identify inactive members who created accounts and did nothing, for the purpose of terminating accounts with no activity *AND* author names locked up could become available for new members to use.

Every day, we’ve watched the activity on the 18k accounts flagged for possible termination if they don’t create action. Today, I have some internal stats to share on this campaign:

  • Out of the 18k emails sent to registered members, 517 members logged in so far.
  • Out of the 517 that logged in, 346 (67%) submitted 1,000s of articles. Yeah!
  • Out of 18k emails, 11.2% (2,015) members bounced back hard undeliverable.
  • Those 2,015 members were emailed to their EzineArticles inbox 2 minutes ago that their accounts are suspended.
  • In 3 weeks, if no activity, every account with no activity that is currently Suspended-Email-Bouncing will be terminated.
  • Monday March 10th, we’re scheduled to terminate 17k accounts for no activity and no response to our request to become active.

Overall, we’re pleased that 2.8% responded and of those members re-engaging EzineArticles, 67% of them submitted thousands of articles. That’s the upside. The downside is that we’re 5k+ articles behind in human review and 550+ member support emails in our ticket queue waiting for response…so we apologize if turn-around speed is sluggish this week.

10 Comments »


1

Hi Chris!

I hope that many members will be very active like me. EzineArticles and your blog are like my site, the first places I visit when I open the computer.
I’m learning a lot with you.

The more one writes and follows your blog, he or she has more chances to evolve and succeed in article writing and in their business. This is why I’m your loyal student!

Now, I’m going to write another article. I already submitted two today and I have another one ready that I’m going to submit later.
But first, I’m going to help the authors that don’t know how to continue writing their articles and this is why they are inactive members:

You only have to enter seriously in this field and have a program.
Besides all the methods already examined in this blog, I can suggest something else: start writing whatever comes to your mind about your topic.
Never mind if it is silly, if you already said it before, it is not so clear, etc. Never mind, keep writing.

After writing four or five paragraphs, read everything and choose a good sentence from there.
Then type the unique good sentence of these paragraphs in another document.

Start writing your article now, with this first good sentence.
This way you’ll have a good beginning, inspiration, disposition to continue writing and especially, a definition: you are simply going to develop this nice first sentence.

Comment provided March 3, 2008 at 12:33 PM

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2
Vern writes:

Hi Chris,

did you mean that of the 67% that logged in, each and every one of them had already submitted 1000’s of articles individually?

Thats totally awesome!

I’m looking to making that my goal. Right now I’m just over 200 over articles and should be aiming for the 500 mark soon.

take care,
Vern

Comment provided March 4, 2008 at 2:19 AM

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3

Vern,

Most of the 67% that submitted articles submitted between 3-25 articles each… All together, they submitted quite a few thousand new articles.

Comment provided March 4, 2008 at 6:59 AM

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4
Jim writes:

We have published more than 250 articles with your company. We have currently suspended all publishing with EzineArticles due to problems with your editors not following your own policy. In additon we have submitted 4 requests from support and have not received a single reply.

Currently we have only one article pending with two keyword phrases. Your editors will not approve it due to keyword spamming. The editors do not make contact to resolve the issue. Support does not respond.

We are sending the other 9 articles to other publishers until the above issue are resolved. We normally publish 2 articles each day which has resulted in more than 100,000 page view and lots of adsense revenue for your company. Our articles average 533 words. We write quality articles that are not spun junk like many or your authors.

I can see why people become inactive. If you are going to set policy then your people should follow it. This not the way to run a business.

James Kesel, Senior Partner
Bruce Point Partners LLC

Comment provided March 4, 2008 at 1:25 PM

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5

Jim,

I’m sorry you are not satisfied with our service.

I won’t be responding publicly to your specific issues in this blog but you will get a private reply.

Comment provided March 4, 2008 at 1:50 PM

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6
GladysKhoo writes:

That is interesting statistics. Glad you shared it with us.

Your blog is one that I read regularly; the posts are both brief and interesting!

Comment provided March 7, 2008 at 5:28 AM

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7
Lance Winslow writes:

Those are some hugely successful statistics indeed. Wow, very impressive and good move on your part, getting folks to re-engage is proof positive, excellent work.

Comment provided March 11, 2008 at 10:02 PM

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8
Sean writes:

Thanks,
To those people who did not post or return your emails. I’m a new member and finally after a week I got published. I don’t mind the sluggish responses. But I do enjoy it when my articles are published. AHHHH the joy of writing.

A discovery is only known when it is shared with others!

Comment provided March 12, 2008 at 3:57 PM

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9
Marte Cliff writes:

I love Christina’s method for getting an article started – thanks for sharing that. I seem to go in streaks – sometimes I have a whole lot to say, and then weeks go by with no inspiration.

Of course, sometimes that’s because I’m too busy writing for my copywriting clients and don’t have time to ponder articles. So sometimes it’s a good thing!

Keep up the good Work Christopher!

Comment provided April 6, 2008 at 11:57 AM

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10
ron barron writes:

I think that I am one of those who have signed up and have yet to perform. Sorry for the delay, but since we are in the re-development stages of our project, it seems a little premature for me to provide alot of content and not be able to support the reader. I will however, rectify this in a very short time, I promise.

Comment provided April 6, 2008 at 8:34 PM

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