Seriously, when you buy a new pair of underwear… many times, it has a little sticker that says, “Inspected By #13”. Who cares I ask?
In the early days of EzineArticles — every email that our members received when an article of theirs was reviewed included an identification as to who the editor was. Example: “For quality control purposes, your article was reviewed by editor #13.”
I thought: We did this to let our members know that a real human reviewed their work before sending them the acceptance or soft-rejection letter.
The real reason: We did it to help us troubleshoot who was responsible for approving your article, should they make a mistake.
It’s now 2008 and we obsessively track every member, every article, every editor, every QC person, and every support team interaction with our systems…thus, no longer needing to include which editor reviewed your articles.
Result: Effective an hour ago, we’ve removed notifying our members which human on our team reviewed your articles. We still know and will continue to track it for QC, support, follow up and archive reasons.
One of the real issues: A handful of members…. you know, the conspiracy theory types… begin to believe certain editors are out to get them by denying their articles or being more picky than another editor.
The truth is that our team of over a dozen editors have no control over which members or which articles they load into their queues each day.
In addition there is only a 4% variation in approval mistakes being made between our editors…and we have plans to reduce that to less than a 1% variation by the end of this quarter.
In conclusion, do you wear boxers or briefs? …and do you care which inspector reviewed your new underwear before you remove the sticker?