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EzineArticles Inbox Adoption RateRate This Post:
For the 31 days of January 2008:
What does this tell us? The systems are serving us well to manage member support especially when a members email is bouncing (happens by the thousands). I would have thought the adoption rate would be higher member-to-member, but we haven’t made the Inbox a central-theme to your membership interface experience. Do you have any suggestions for how you’d like to see the EzineArticles Inbox System improved?
7 Comments »2
I really appreciate the inbox system. It’s effective for communicating with other authors, support, and Chris. It works well, and if I have an issue with something, I get attention fast. The issue gets worked out and I’m a happy camper. Hey, I got on President’s List Honor for a 3.96 GPA yesterday and I was dancing around the room, like I’d won a million dollars. I’m easy to please! Jan Comment provided January 31, 2008 at 8:37 pm
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Your inbox system is really great and effective, however. Comment provided February 1, 2008 at 7:08 am
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Hi Everyone! I’m one of the authors that didn’t know it existed… Comment provided February 1, 2008 at 7:18 am
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Yeah, I agree: We’ve done a poor job of communicating its existence. That was phase 4 in the original plan. I’ll make sure it’s one of the main points of our February all-hands email to all members. Comment provided February 1, 2008 at 7:50 am
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I appreciate the blog for keeping us up to date, and for announcing this last year, but I truly do enjoy having front page access to the team at EA. That’s my favorite part about the inbox system. And, notices come to my regular email, so I don’t have to monitor this every day. They just come out to my email, and I know “I have mail” even when I’m being oblivious! (Which is most of the time!) Jan Comment provided February 1, 2008 at 8:05 am
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Hi Chris
I think this post is a good start on letting the EZA authors know about the EzineArticles Inbox System.
I’m betting that many read your post and thought “What EzineArticles Inbox System?”
Jeff