We’ve made a decision that Platinum members should not be allowed to continue to have Platinum membership if the email address they have setup with us comes back as a hard undeliverable. The new membership status is called:
Suspended – Bouncing Email
Over 200 authors today are losing Platinum status this week because they bounced mail in the last month to us.
To help these authors, we’re utilizing the new EzineArticles Inbox system to notify them that their account is suspended and we’ll give them simple instructions how to easiliy get their account re-instated by providing us with a new email address that does not bounce or come back as undeliverable.
In the future, this suspension status will apply to all membership levels as we don’t want to reward authors who we can’t connect with. It’s important to point out that we won’t suspend an author who has a simple transient mail server problem (otherwise known as a ‘soft bounce’) because that happens to everyone at some point but only those who have gone lights out (hard bounce) will be suspended.