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How much customer service do you expect from a free article submission site?
We’ve begun to draw the line at editing articles for authors who want us to fix things with their articles because our labor expense is climbing into the near 5 figures per month range and we give each author the tools to edit their own articles 24 hours a day.
I peaked my nose out to some of our competitor sites the other day and it was near impossible to get them to return an email much less a few of them had no way to contact them.
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 Posted by Christopher M. Knight on February 1, 2005 at 4:26 pm | Views 502 | Comments (2) |
Out Innovate
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We don’t just want to improve ourselves on a daily basis, but the EzineArticles.com team and I want to evolve this project beyond a simple article directory.
Just added rotating tips on the author login page:
http://ezinearticles.com/members/
(Go ahead and refresh it a few times)
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| Posted by Christopher M. Knight on February 1, 2005 at 11:23 am | Views 508 | Comments (0) |
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